Policy
Effective Date: Jan 27, 2026
1. Introduction
Welcome to Heal Leaf (“we,” “our,” “us”).
This Privacy Policy explains how Heal Leaf collects, uses, discloses, and protects personal information when you visit and make purchases through https://healleaf.ca/ (“Website”).We are committed to protecting your privacy and complying with applicable privacy laws including Canadian federal and provincial privacy laws.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: name, email address, shipping address, phone number (when provided).
- Account Information: usernames and passwords if you create an account.
- Order Data: products purchased, payment method, billing and shipping addresses.
- Website Usage: IP addresses, device information, cookies and tracking technologies.
- Communications: messages you send us via email or contact forms.
3. How We Use Your Information
We use personal information to:
- Process and fulfill orders.
- Communicate with you about your order, account, or support requests.
- Improve our Website and services.
- Send newsletters or marketing (only if you have opted in).
- Comply with legal obligations.
4. Sharing Your Information
We may share information with:
- Service Providers: payment processors, shipping partners, and analytics providers.
- Legal Authorities: if required by law or to protect our rights.
*We do not sell your personal data to third parties for marketing.
5. Cookies and Tracking
We use cookies and similar technologies to improve user experience (e.g., keeping you logged in, tracking sessions). You may opt out through your browser settings.
6. Data Security
We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or loss. No system can be 100% secure; however, we work to protect your data.
7. Changes to This Policy
We may update this Privacy Policy at any time.
When we do, we will revise the Effective Date above and post the updated version.
8. Your Privacy Rights
Depending on where you reside, you may have rights such as access to, correction of, or deletion of your personal information.
To exercise these rights, please complete the form below to contact us via email
